More on the $30 Verizon upgrade fee.
After catching my breath from my previous rant and digging a little deeper, I decided to wait a day and try speaking to another rep. This time I was told that the upgrade fee is applied if you want to purchase a new device, prior to serving the full 24 months of your present contract. This still doesn’t make sense, as they already make you pay the non subsidized price if you haven’t completed at least 20 of the required 24 months. And in case you didn’t know, Verizon Wireless posted another record profit earnings this quarter. I find it extremely hard to believe that Verizon needs this fee to do anything that they are claiming. Unfortunately, if you want Verizon services, there is nothing you can do and that is exactly what they are “banking on” literally!